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Delivery

Shipments and returns

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

 

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

For Canadian Orders shipped via USPS International, delivery times may vary due to customs clearance.

 

Contiguous USA

For your convenience, we offer you three shipping options for the contiguous USA.

UPS Ground (Free Ground Shipping for all order over $100.00- restricted to the contiguous USA)

For estimated transit times via UPS Ground, please refer to the map.

 

 

UPS Ground

(Calculate fee in shopping cart. Fees vary by item and zip code.)

 

UPS 2nd Day Air

(Calculate fee in shopping cart. Fees vary by item and zip code.)

 

Please note that all transit times are estimates and begin after your order leaves our warehouse in Connecticut. Shipping transit times do not include Saturday, Sunday, federal holidays, the day the order was placed or the day the order ships.

 

Orders placed after 9:00AM ET will be processed and shipped the next day.

All orders received will leave our warehouse within 48 business hours.

Orders shipped to a PO Box will be shipped via US Mail.

 

Alaska and Hawaii and Puerto Rico will have their orders shipped via the United States Postal Service. Order tracking through the US Postal Service will be provided when available.

 

Canadian orders typically ship via Priority International Mail. Contact Customer Service for details.

 

Customers are solely responsible for any applicable duties and fees associated with international shipments.